Operations Associate
We invite a highly organized and motivated Operations Associate to be an integral part of the Trayd team. As our first operations hire, you’ll be responsible for building the processes, tools, and reporting needed for Trayd to grow efficiently. Today, we are a 9-person team across engineering, product, and sales. This operations role will be pivotal in creating and maintaining the internal infrastructure we’ll rely on as Trayd scales.
Trayd operates in-person five days a week in Soho, Manhattan and this role will report directly to the CTO.
Contact us to apply: talent@buildtrayd.com
What is Trayd?
US Construction is a $1.4T industry ridden with crappy software and manual processes. Trayd is a construction payroll and back office platform designed for specialty contractors and their workforce. We automate tedious every day tasks, eliminating over 100 hours a month of paper pushing and data reconciliation across siloed platforms. Our application is the all-in-one back-office platform covering payroll, scheduling, HR, accounting, and certifications - a $6+ billion annual opportunity
What You'll Work On:
Operational Excellence:
Build the technical processes and tools needed to enable data-driven decisions across operations, customer success, sales, and product workstreams
Support customer success teams to ensure excellent customer experiences every day
Own the sales contract process, from draft through signature
Customer Onboarding & Migration Process:
Take ownership of the most challenging aspects of customer migrations, including benefits and 401k transitions, designing processes to tackle complex scenarios.
Partner with the migrations team to streamline solutions for hard-to-solve problems, creating scalable frameworks for future onboardings.
Information Synthesis:
Gather, analyze, and present data from multiple sources to inform decision-making and provide actionable insights to leadership
Project Coordination:
Manage timelines, resources, and deliverables for any assigned projects (i.e. trade shows, industry events, new product launches)
Financial Management:
Manage monthly invoicing, budgets, expenses, and accounting
Forecast and maintain the company’s operating model, ensuring adherence to financial plans
Collaborate with leadership to analyze costs and identify opportunities for savings and/or greater investment
Team Support:
Assist with administrative tasks, reporting, and communications to keep the team aligned and on track.
What You'll Need:
Experience:
2-4 years of experience in operations, project management, consulting, or a related field, preferably at a technology startup or in a high-growth, fast-paced environment
Skills:
Exceptional organizational skills with a knack for assigning and managing multiple priorities at once
Advanced analytical and problem-solving skills with the ability to gather data and structure/present it in a meaningful way for leadership
Excellent written and verbal communication skills
Technical proficiency in tools like G-Suite, Notion, and Tableau/Power BI or similar data visualization platforms
Attributes:
Quick learner who can synthesize and act on large amounts of information
Detail-oriented with a commitment to accuracy
Jumps into the weeds and has a willingness to wear as many hats as necessary to get the job done
Proactive and adaptable to changing priorities; thrives in a fast-paced environment.
Team player with a collaborative mindset who can also work independently and autonomously when required
*Bonus* Qualifications
Knowledge of SQL, scripting, or other analytical tools is a plus
Previous experience managing budgets, operating models, forecasting
Previous operations experience at a fintech or HRIS startup
Willingness to travel on an as-need basis
Spanish-speaking [comfortable to fluent]
Why You Should Join Trayd
Trayd is bigger than just construction payroll. It's the promise that the hardest working people in the United States get access to their money, how and when they need it. Having grown up in construction, our CEO knows how important this is.
Our founding story began long before this company – our co-founders have been best friends since childhood and they bring that trust and collaboration into every aspect of our work. We treat everyone we work with as part of our family. We value individuals who are proactive, big thinkers, and are driven towards building the future they want to see.
Trayd has grown 300% year over year with $2M+ of deals in the pipeline. With clear product-market fit, we are scaling the team to actualize the climbing demand.
Recent press:
BCV’s Top 50 Vertical SaaS companies of 2024
AEC+TECH’s Top Risk Management Tools for Construction
What is Trayd?
US Construction is a $1.4T industry ridden with crappy software and manual processes. Trayd is a construction payroll and back office platform designed for specialty contractors and their workforce. We automate tedious every day tasks, eliminating over 100 hours a month of paper pushing and data reconciliation across siloed platforms. Our application is the all-in-one back-office platform covering payroll, scheduling, HR, accounting, and certifications - a $6+ billion annual opportunity
What You'll Work On:
Operational Excellence:
Build the technical processes and tools needed to enable data-driven decisions across operations, customer success, sales, and product workstreams
Support customer success teams to ensure excellent customer experiences every day
Own the sales contract process, from draft through signature
Customer Onboarding & Migration Process:
Take ownership of the most challenging aspects of customer migrations, including benefits and 401k transitions, designing processes to tackle complex scenarios.
Partner with the migrations team to streamline solutions for hard-to-solve problems, creating scalable frameworks for future onboardings.
Information Synthesis:
Gather, analyze, and present data from multiple sources to inform decision-making and provide actionable insights to leadership
Project Coordination:
Manage timelines, resources, and deliverables for any assigned projects (i.e. trade shows, industry events, new product launches)
Financial Management:
Manage monthly invoicing, budgets, expenses, and accounting
Forecast and maintain the company’s operating model, ensuring adherence to financial plans
Collaborate with leadership to analyze costs and identify opportunities for savings and/or greater investment
Team Support:
Assist with administrative tasks, reporting, and communications to keep the team aligned and on track.
What You'll Need:
Experience:
2-4 years of experience in operations, project management, consulting, or a related field, preferably at a technology startup or in a high-growth, fast-paced environment
Skills:
Exceptional organizational skills with a knack for assigning and managing multiple priorities at once
Advanced analytical and problem-solving skills with the ability to gather data and structure/present it in a meaningful way for leadership
Excellent written and verbal communication skills
Technical proficiency in tools like G-Suite, Notion, and Tableau/Power BI or similar data visualization platforms
Attributes:
Quick learner who can synthesize and act on large amounts of information
Detail-oriented with a commitment to accuracy
Jumps into the weeds and has a willingness to wear as many hats as necessary to get the job done
Proactive and adaptable to changing priorities; thrives in a fast-paced environment.
Team player with a collaborative mindset who can also work independently and autonomously when required
*Bonus* Qualifications
Knowledge of SQL, scripting, or other analytical tools is a plus
Previous experience managing budgets, operating models, forecasting
Previous operations experience at a fintech or HRIS startup
Willingness to travel on an as-need basis
Spanish-speaking [comfortable to fluent]
Why You Should Join Trayd
Trayd is bigger than just construction payroll. It's the promise that the hardest working people in the United States get access to their money, how and when they need it. Having grown up in construction, our CEO knows how important this is.
Our founding story began long before this company – our co-founders have been best friends since childhood and they bring that trust and collaboration into every aspect of our work. We treat everyone we work with as part of our family. We value individuals who are proactive, big thinkers, and are driven towards building the future they want to see.
Trayd has grown 300% year over year with $2M+ of deals in the pipeline. With clear product-market fit, we are scaling the team to actualize the climbing demand.
Recent press:
BCV’s Top 50 Vertical SaaS companies of 2024
AEC+TECH’s Top Risk Management Tools for Construction
What is Trayd?
US Construction is a $1.4T industry ridden with crappy software and manual processes. Trayd is a construction payroll and back office platform designed for specialty contractors and their workforce. We automate tedious every day tasks, eliminating over 100 hours a month of paper pushing and data reconciliation across siloed platforms. Our application is the all-in-one back-office platform covering payroll, scheduling, HR, accounting, and certifications - a $6+ billion annual opportunity
What You'll Work On:
Operational Excellence:
Build the technical processes and tools needed to enable data-driven decisions across operations, customer success, sales, and product workstreams
Support customer success teams to ensure excellent customer experiences every day
Own the sales contract process, from draft through signature
Customer Onboarding & Migration Process:
Take ownership of the most challenging aspects of customer migrations, including benefits and 401k transitions, designing processes to tackle complex scenarios.
Partner with the migrations team to streamline solutions for hard-to-solve problems, creating scalable frameworks for future onboardings.
Information Synthesis:
Gather, analyze, and present data from multiple sources to inform decision-making and provide actionable insights to leadership
Project Coordination:
Manage timelines, resources, and deliverables for any assigned projects (i.e. trade shows, industry events, new product launches)
Financial Management:
Manage monthly invoicing, budgets, expenses, and accounting
Forecast and maintain the company’s operating model, ensuring adherence to financial plans
Collaborate with leadership to analyze costs and identify opportunities for savings and/or greater investment
Team Support:
Assist with administrative tasks, reporting, and communications to keep the team aligned and on track.
What You'll Need:
Experience:
2-4 years of experience in operations, project management, consulting, or a related field, preferably at a technology startup or in a high-growth, fast-paced environment
Skills:
Exceptional organizational skills with a knack for assigning and managing multiple priorities at once
Advanced analytical and problem-solving skills with the ability to gather data and structure/present it in a meaningful way for leadership
Excellent written and verbal communication skills
Technical proficiency in tools like G-Suite, Notion, and Tableau/Power BI or similar data visualization platforms
Attributes:
Quick learner who can synthesize and act on large amounts of information
Detail-oriented with a commitment to accuracy
Jumps into the weeds and has a willingness to wear as many hats as necessary to get the job done
Proactive and adaptable to changing priorities; thrives in a fast-paced environment.
Team player with a collaborative mindset who can also work independently and autonomously when required
*Bonus* Qualifications
Knowledge of SQL, scripting, or other analytical tools is a plus
Previous experience managing budgets, operating models, forecasting
Previous operations experience at a fintech or HRIS startup
Willingness to travel on an as-need basis
Spanish-speaking [comfortable to fluent]
Why You Should Join Trayd
Trayd is bigger than just construction payroll. It's the promise that the hardest working people in the United States get access to their money, how and when they need it. Having grown up in construction, our CEO knows how important this is.
Our founding story began long before this company – our co-founders have been best friends since childhood and they bring that trust and collaboration into every aspect of our work. We treat everyone we work with as part of our family. We value individuals who are proactive, big thinkers, and are driven towards building the future they want to see.
Trayd has grown 300% year over year with $2M+ of deals in the pipeline. With clear product-market fit, we are scaling the team to actualize the climbing demand.
Recent press:
BCV’s Top 50 Vertical SaaS companies of 2024
AEC+TECH’s Top Risk Management Tools for Construction
The all-in-one construction back office operating system.
© 2024 Trayd Inc. All Rights Reserved.
The all-in-one construction back office operating system.
© 2024 Trayd Inc. All Rights Reserved.
The all-in-one construction back office operating system.
© 2024 Trayd Inc. All Rights Reserved.